Terms and Conditions

Effective Date: August 26, 2025

Welcome to Elevation Place Global, LLC. By accessing or making a purchase from our website, you agree to be bound by the terms and conditions outlined below. Please read these terms carefully before proceeding with your purchase.

1. General Terms

1.1 These Terms and Conditions govern your use of our website and the purchase of physical and digital products, online courses, subscription plans, and branded merchandise.
1.2 By accessing our website or purchasing our products/services, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
1.3 We reserve the right to modify these terms at any time. Changes will take effect immediately upon posting.

2. Products and Services

2.1 Physical Products: Includes apparel, branded merchandise, and books.
2.2 Digital Products: Includes eBooks, PDF files, and other downloadable content.
2.3 Online Courses: Accessible via your registered account and delivered through our platform.
2.4 Subscription Plans: Recurring services granting access to exclusive content, products, or perks.

3. Orders and Payments

3.1 All prices are listed in US Dollars and are subject to change without notice.
3.2 We accept VISA, Mastercard, PayPal, and most major credit cards.
3.3 By completing your purchase, you authorize us to charge the payment method provided for the total amount, including any applicable taxes and shipping fees.
3.4 We reserve the right to cancel or refuse any order at our sole discretion, including suspected fraudulent transactions or errors in product pricing.

4. Shipping and Delivery

4.1 Physical Products:

  • Shipping times and costs vary depending on your location and selected shipping method.

  • Delivery dates are estimates and may be affected by factors beyond our control.
    4.2 Digital Products and Online Courses:

  • Delivered electronically via download links, email, or platform access immediately after purchase.

  • Ensure your email and account details are accurate to avoid delivery issues.

5. Refund and Exchange Policy

5.1 Physical Products:

  • All sales are final. We do not offer refunds or exchanges on physical products, including apparel, books, and branded merchandise.
    5.2 Digital Products and Online Courses:

  • All sales are final. Refunds are not provided for digital products or online courses.

  • A conditional refund may be granted if:

    • You did not receive the product due to technical issues.

    • The file is corrupted or unusable, and the issue cannot be resolved by our support team.

  • To request a refund for eligible issues, contact us at elevationplaceglobal@gmail.com within 7 days of purchase.
    5.3 Subscription Plans:

  • Subscriptions may be canceled at any time, but no refunds are provided for partial billing periods or unused time.

6. Intellectual Property

6.1 All content, products, and services on our website, including text, graphics, logos, images, and software, are protected by copyright and intellectual property laws.
6.2 You are prohibited from reproducing, distributing, or reselling our products without written consent.

7. User Accounts

7.1 Creating an account is required to access certain features, including online courses and subscriptions.
7.2 You are responsible for maintaining the confidentiality of your account login information and for all activities under your account.
7.3 We reserve the right to suspend or terminate accounts for misuse or violation of these terms.

8. Limitation of Liability

8.1 We are not liable for damages arising from the use or inability to use our products and services, including indirect, incidental, or consequential damages.
8.2 Our liability is limited to the amount you paid for the product or service in question.

9. Privacy Policy

9.1 Your personal information is collected, used, and stored in accordance with our [Privacy Policy], which is incorporated into these terms by reference.
9.2 By using our website, you consent to our use of your data as described in our Privacy Policy.

10. Governing Law

10.1 These Terms and Conditions are governed by the laws of Louisiana, United States of America. Any disputes will be resolved exclusively in the courts of 14th Judicial District.

11. Contact Information

If you have any questions or concerns about these terms, please contact us:

📧 Email: elevationplaceglobal@gmail.com

🌐 Website: www.epglobalministries.com